Conversation Intelligence, Reinvented

Your forecast is fiction.

Your CRM only knows what got typed in.

TRAQ turns every customer conversation into structured data. One clean AI layer feeding your CRM, your forecasts, your coaching. What actually happened. What your top performers do right. Codified. Repeatable.

Most “at risk” deals were never marked at risk in the CRM. TRAQ listens to what was actually said, not what got typed into a pipeline stage after the fact.
Conversation intelligence software for sales and customer success teams

5-7 hrs

saved per rep, per week

5 Years

pioneering AI-powered sales enablement

350+

sales organizations rely on TRAQ

the problem, solved

Four blind spots costing you revenue, and how TRAQ closes each one.

For VPs of Sales and Directors of Revenue Operations, the hardest part of scaling a team isn’t finding more pipeline. It’s knowing what’s really happening in the deals you already have. Here’s where visibility breaks down, and what TRAQ does about it.

Inconsistent
Coaching

Top reps figure it out. Everyone else guesses, and performance stays uneven across the team.

With TRAQ: Your top performers’ calls become a coaching library every rep learns from.

s

Blind Spots in
Every Deal

You find out a deal is at risk after it has gone dark, not while there’s still time to save it.

With TRAQ: Risk signals get flagged while the deal is still alive, not after it’s lost.

Hours Lost to
Admin Work

Notes, follow-ups, and CRM updates eat into the time your reps should be spending on the phone.

With TRAQ: Notes, follow-up drafts, and CRM sync happen automatically. Hours back every week.

Deals That Go
Quiet

Objections and buying signals get missed in the moment, and nobody goes back to review the tape.

With TRAQ: Every call is scored, and the moments worth reviewing come straight to you.

why traq?

Build a scalable, personalized coaching system with TRAQ.

Frequent, personalized coaching backed by real conversation data, at a scale no manager could deliver alone. This is how repeatable sales success gets built, deal after deal, rep after rep.

Make Fact-Based Decisions

Monitor sentiment, follow-up cadence, and objection trends across every prospect and every rep, not just the deals you happen to sit in on.

Gain Fresh Insight Into Team Effectiveness

Are they talking more than they’re listening? Asking open-ended questions? Following up when it counts? Now you’ll know.

Coach at Scale

Proven best practices from your top performers become a self-guided coaching library, giving every rep, not just your top performers, a clear path to improvement.

traq vs. the alternatives

Why revenue teams are switching from legacy conversation intelligence platforms

Legacy conversation intelligence tools were built for enterprise procurement cycles, not fast-moving sales orgs. TRAQ was built to get you live in days, coach every rep automatically, and prove ROI from month one.

Capability Other Platforms TRAQ
Time to go live Weeks of implementation & training Live in under a day
Pricing model Opaque, enterprise-only contracts Transparent, per-user pricing
Coaching depth Analytics dashboards, limited coaching workflows Built-in coaching library, scorecards & role play
Mobile & in-person capture Video-call focused Mobile app captures in-person & cell calls too
AI follow-up & action items Manual review required Auto-drafted, auto-assigned
Contract terms Multi-year commitments No long-term contract required

prove the investment

The ROI you should expect from conversation intelligence

Conversation intelligence pays for itself fast when it drives real coaching action, not just dashboards nobody opens. Here’s the impact revenue teams typically see within the first two quarters.

Payback Period

average time to positive ROI once teams operationalize coaching workflows.

Win Rate

28% increase in win rate for teams that put weekly, AI-assisted coaching into practice.

Faster Ramp

New reps reach full productivity 33% faster with call libraries and guided role play.

Time Reclaimed

5 to 7 hours per rep, per week, reinvested directly into selling instead of admin work.

Save hours. every week.

Save hours of work. Every salesperson. Every week.

Let TRAQ handle the administrative heavy lifting so your team can focus on what actually moves revenue: converting prospects into happy, long-term clients.

Call Recording & Transcription

Every call is automatically recorded and transcribed, capturing every word, every detail, every time.

Call Summaries, Action Items & Next Steps

Get the transcript, notes, and recommended next steps the moment the call ends. No typing required.

CRM & Calendar Integration

Recordings and summaries attach automatically to the right prospect record. No manual data entry, ever.

strategy & integration

Put conversation intelligence to work,
without disrupting how your team already sells

TRAQ layers into your existing stack and cadence, so adoption happens naturally instead of becoming another initiative reps resist.

01

Capture Every Conversation

Calls, video meetings, and in-person conversations are recorded and transcribed automatically, wherever selling happens.

02

Surface the Signal

AI flags objections, competitor mentions, sentiment shifts and buying signals across every deal, not just the ones you sit in on.

03

Coach in the Flow of Work

Managers deliver targeted feedback with scorecards and clips, and reps practice with role play built from real calls.

04

Sync & Act

Summaries, action items and next steps push straight into your CRM, so pipeline stays current without manual entry.

protect your pipeline

Close more opportunities. Retain more clients.

Empower your team to follow up intelligently on every single opportunity, so nothing falls through the cracks between now and close.

Uncover Revenue in Every Conversation

TRAQ monitors sales conversations for red flags based on the words and phrases that matter most to your business.

Take Timely, Intelligent Action

Action items are automatically identified and follow-up emails are automatically drafted, so momentum never stalls.

Identify Points of Failure

When a deal falls through, get insight into why it happened, so you can prevent it from happening again.

everything you need

TRAQ Features Include...

In addition to call recording and transcription:

    • Mobile app for in-person meetings
    • Automated action items
    • Conversation analytics
    • Calendar integrations
    • CRM & conferencing integrations
    • Private sales coaching library
    • Customizable business intelligence
    • Mobile app for in-person meetings
    • Automated action items
    • Conversation analytics
    • Calendar integrations
    • CRM & conferencing integrations
    • Private sales coaching library
    • Customizable business intelligence

    customer success stories

    Real Results From Real Revenue Teams

    GTM leaders across industries use TRAQ to close more deals and build sales teams that keep winning.

    The Rector Group

    Todd Thibodeaux transformed The Rector Group by integrating TRAQ, improving forecasting accuracy, streamlining sales processes, and strengthening team accountability.

      Lamatic

      Lamatic moved from manual note-taking to a streamlined workflow, increasing accuracy and helping the team understand customer needs like never before.

        Direct Connection

        Using TRAQ’s Zoom integration, Direct Connection’s team became better listeners and closed more business, faster.

          trusted by sales leaders

          Conversation intelligence software for sales and customer success teams
          {

          TRAQ is like having a legendary coach in every sales call. It helps our team read the field, adjust strategy, and put points on the board. It’s a game changer for building stronger sales teams that close more deals.

          Fran Tarkenton

          NFL Hall of Fame Quarterback, CEO of Tarkenton Companies

          simple, transparent pricing

          Here's what you get

          • Call recording & transcription.
          • Calendar & CRM integration.
          • 5 to 7 hours saved per salesperson, per week.
          • Customized coaching resources.
          • Conversation intelligence & insights.
          • Unlimited 'Ask Ava' queries.

          Starting at $39 per user

          frequently asked questions

          We'll clear up all your concerns

          Why should we trust TRAQ?

          TRAQ has been providing AI-enhanced sales enablement since 2021, before AI was part of everyday conversation. Since then, we’ve helped hundreds of clients close millions in sales.

          How much will it cost?

          TRAQ costs less per month than your average sales rep spends on lunch, and it can save that rep 5 to 7 hours a week. That’s more time for calls, more time for closing.

          Does it work with HubSpot or Salesforce?
          Yes. TRAQ automatically syncs call data into your CRM and attaches it to the right record, so everyone on the team has a full history of past conversations.
          Will we have to change our sales process?
          No changes are required. That said, TRAQ tends to surface insights that make you want to improve your process anyway.
          Should we build our own conversation intelligence tool instead of buying?
          Most teams that try to build in-house underestimate the ongoing cost of transcription accuracy, model tuning, and integration maintenance. TRAQ gives you enterprise-grade AI conversation intelligence and coaching workflows out of the box, so your team can focus on selling instead of maintaining infrastructure.
          How does TRAQ turn calls into coaching moments?
          Every recorded conversation is automatically scored against the proven best practices your top performers already use, and the exact moments that matter, an objection, a missed question, a buying signal, are clipped and surfaced directly to managers and reps for fast, specific coaching.
          Is there a long-term contract?
          No. There are no long-term contracts with TRAQ.

          Sales Leaders

          Ultimate clarity for every deal.

          Sales Reps

          Simplify the sale. Win more deals.

          RevOps

          Optimize sales and revenue.

          B2B Insurance

          Empower your insurance business

          Call Centers

          Optimize script consistency.

          Recruiting

          Better listening. Better results.