As we kick off 2025, we are thrilled to share that Traq.ai has earned multiple accolades from the Gartner Digital Markets brands – Capterra, Software Advice, and GetApp. Featured across several flagship reports released in 2024, these recognitions highlight the consistent value we deliver to our users.

Check out our incredible badges

Capterra

• Call Recording – Ease Of Use
• Call Recording – Best Value
• Conversational AI Platform – Ease Of Use
• Conversational AI Platform – Best Value
• Inside Sales – Best Value
• Inside Sales – Ease Of Use

Software Advice

• Call Recording – Customer Support
• Conversational AI Platform – Customer Support
• Inside Sales – Customer Support

GetApp

• Call Recording – Features And Functionality
• Conversational AI Platform – Features And Functionality
• Inside Sales – Features And Functionality

“I appreciate how Traq automatically records all my calls and provides a transcript and analysis, which helps me coach my team effectively. With Traq’s scoring system, it’s easy to identify calls that require further analysis. Additionally, the program enables me to search through transcripts and verify what was promised on a call with ease.”

[Source: Capterra]

“Frees up our time so we can concentrate on selling rather than writing notes and then adding them to the CRM. I personally like the buyer’s sentiment analysis to help me understand the rest of my sales process.”

[Source: Capterra]

“Very accurate call recording, transcription and summarization of the call, minutes, risks and action items. Invaluable to keep track of all important points on calls and frees the user to participate without having to worry about taking notes.”

[Source: Capterra]

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Looking Ahead

While 2024 was a remarkable year, we’re just getting started. As we step into 2025, our commitment to evolving and enhancing Traq.ai remains stronger than ever. We’re excited about the opportunities ahead and look forward to continuing this journey of growth alongside our users.

About Gartner Digital Markets:

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.

Disclaimer:

The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.