The Solo plan includes 25 hours of conversation time transcribed and analyzed each month, enough to cover a steady mix of sales calls, client check-ins, and account reviews.

How it works: Usage is calculated based on recorded conversation time. Every call captured through your calendar, CRM, VoIP, or the desktop recorder counts toward your monthly hours, and TRAQ transcribes and analyzes each one automatically.
Covers:

• Sales calls and discovery conversations
• Client check-ins and account reviews
• Any other recorded conversation you capture through TRAQ

Best for: An individual rep or account manager who wants full coverage without paying for capacity they will not use.

Core TRAQ AI Analysis gives you an objective scorecard for every conversation, without having to re-listen to a single recording.

How it works: TRAQ automatically evaluates each call across four dimensions: Sentiment, Conversation Score, Relationship Risk, and Coaching Guidance. Results are ready as soon as the call ends.

Covers:

• Sentiment, tone, and engagement
• Overall conversation quality score
• Relationship risk signals
• Specific coaching guidance for the rep or account manager

Best for: Anyone who wants a consistent, unbiased read on every call instead of relying on memory or spot-checks

Calendar integration makes sure no meeting falls outside the system, whether it is a prospect call or a quarterly business review.

How it works: TRAQ connects natively to Google Calendar or Microsoft Outlook. Scheduled calls and meetings are captured automatically and sent through transcription and analysis, with no manual setup needed for each event.

Covers:

• Native sync with Google Calendar and Microsoft Outlook
• Automatic capture of scheduled calls and meetings
• Coverage across both prospect and client meetings

Best for: Reps and account managers who want every scheduled conversation captured without starting anything manually.

CRM integration keeps your deal and account data current without requiring anyone to update fields by hand.

How it works: After each call, TRAQ pushes meeting notes and key items directly into the matching CRM record, so the information is already there the next time someone opens the deal or account.

Covers:

• Automatic meeting notes pushed to CRM records
• Key items and action steps logged for each call
• Up-to-date deal and account data without manual entry

Best for: Reps and account managers who want their CRM to reflect reality without spending time on data entry.

Meeting transcription turns every conversation into searchable, readable text, so you do not have to re-listen to a recording to find what you need.

How it works: TRAQ captures every word from every call and converts it into a searchable transcript. You can skim it, search by keyword, or jump to a specific moment in the conversation.

Covers:

• Full, searchable transcripts of every call
• Quick verification of what was said or promised
• A reference managers and reps can skim instead of re-listening

Best for: Anyone who needs to confirm a detail from a call without scrubbing through an hour of audio.

Meeting analysis turns a raw transcript into a clear summary of what actually happened on the call.

How it works: TRAQ’s AI reviews each conversation and summarizes what happened, who said what, and what matters most, including commitments made, follow-through gaps, and early signals that a client relationship may need attention.

Covers:

• A plain-language summary of the call
• Commitments made by either side
• Early signals worth following up on

Best for: Reps and account managers who want the highlights of a call without reading the full transcript.

AI-prepared follow-up communication gives you a ready-to-send email after every call, instead of a blank page.

How it works: Based on what was discussed, TRAQ drafts a personalized follow-up email or next-step summary right after the call ends. You can send it as-is or make a quick edit first.

Covers:

• Personalized follow-up emails after every call
• Next-step summaries for both sides
• Professional client recaps that reinforce trust

Best for: Reps who want faster outreach and account managers who want consistent, professional client communication.

The mobile app makes sure in-person conversations get the same treatment as phone and video calls.

How it works: Field reps and account managers use the TRAQ mobile app to capture a conversation happening in an office, a conference room, or anywhere else on the road. The recording flows into the same transcription and analysis pipeline as every other call.

Covers:

• In-person meeting capture from a mobile device
• The same transcription and analysis as phone and video calls
• Coverage for reps and account managers who meet clients face-to-face

Best for: Field reps and account managers whose most important conversations do not happen over the phone.

Self-guided coaching lets reps and account managers improve on their own time, not just during a scheduled coaching session.

How it works: Anyone can review their own conversations, scores, and feedback whenever they want, without waiting for a manager to pull up the call. Sales reps can sharpen their pitch, and account managers can refine how they handle renewal and expansion conversations.

Covers:

• On-demand access to your own calls and scores
• Feedback you can act on immediately
• Coaching value between formal coaching sessions

Best for: Reps and account managers who want to keep improving without waiting for their next 1:1.

Rapid setup means you are capturing and analyzing conversations the same day you sign up, not months later.

How it works: Connect your phone system, calendar, and CRM, and TRAQ starts capturing conversations right away. There is no lengthy implementation process and no professional services fee to get started.

Covers:

• Phone system, calendar, and CRM connections
• Immediate call capture once connected
• No implementation timeline or setup fees

Best for: Anyone who wants to start getting value from TRAQ right away instead of waiting on an onboarding process.

Ask Ava gives you a direct answer instead of sending you to a help doc.

How it works: Ava is TRAQ’s built-in AI assistant. Ask her about a specific call, your client data, or how to use a feature, and she answers based on your actual account instead of a generic FAQ.

Covers:

• Questions about a specific call or score
• Help finding a conversation or piece of data
• Guidance on getting more out of a feature

Best for: Anyone who wants a quick answer without digging through documentation.